Who we are
Suffolk Webworks provides website design and related digital services in Suffolk, UK. You can contact us at hello@suffolkwebworks.co.uk or 07872 345 343.
Information we may collect
When you contact us or become a client, we may collect information such as your name, business name, email address, telephone number, enquiry details and information needed to provide the services you request.
How we use your information
We may use personal information to respond to enquiries, prepare quotations, provide and support agreed services, communicate about projects, administer our business and meet legal or accounting obligations.
Our lawful basis
Depending on the circumstances, we expect to process information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to meet a legal obligation, or for legitimate business interests where those interests do not override your rights. Any final lawful bases will be confirmed before launch.
Sharing information
We do not sell personal information. Where necessary, information may be shared with trusted service providers involved in running the business or delivering services, such as website hosting, email, accounting or technical providers. The final list will be reviewed before launch.
How long we keep information
We will keep personal information only for as long as reasonably necessary for the purpose it was collected, including any legal, accounting or contractual requirements. Specific retention periods will be confirmed before launch.
Your rights
Depending on the circumstances, UK data protection law gives you rights over your personal information, including rights to access, correct or erase information, restrict or object to certain processing, and data portability. Where processing relies on consent, you can withdraw that consent.
Questions or complaints
If you have a question or complaint about how we use your personal information, please contact Suffolk Webworks first using the details above. You also have the right to raise concerns with the UK Information Commissioner’s Office (ICO).
Changes to this notice
We may update this notice as our services and website develop. The live version will show the date of the latest review.